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Working Hours Notice

Due to the 5–6 hour time difference between Israel and China, we will respond to your inquiries as promptly as possible during our regular business hours. If you contact us outside of these hours, we will get back to you as soon as possible. Thank you for your understanding and support.

Contact Us

We will respond to your message as soon as possible. For urgent matters, please feel free to contact us directly via WhatsApp. Thank you for your understanding and cooperation.

Our Work

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Negotiate

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Quotation

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Sample

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Order

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Payment

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Inspection

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Shipment

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After-sales service

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Evaluation

Workflow Overview

1.Negotiation and Product Selection Services

We assist buyers in visiting factories or wholesale markets to screen products, providing professional advice, coordination, and language translation services. We act as a communication bridge between buyers and suppliers, effectively reducing procurement and execution risks.

2.Quotation and Proposal Confirmation

We strive to secure competitive pricing for buyers within reasonable limits and continuously follow up on drawings, specifications, and detail modifications. All quotation documents clearly list product images, names, codes, dimensions, colors, materials, and remarks, with timely updates and translations. Client email responses are generally provided within two business days.

3.Sample Development and Confirmation

Based on buyer requirements, we assist suppliers in developing samples, offer feasibility suggestions, and arrange sample production and shipping. Mass production begins only after buyer confirmation.

4.Order Management

We draft purchase contracts and pro forma invoices, overseeing suppliers to ensure strict adherence to buyer-approved specifications, quality standards, and delivery schedules.

5.Payment Management

We implement dedicated management of buyer payments to ensure fund security, providing clear, verifiable billing statements on a regular basis.

6.Inspection Services

Before shipment, we arrange on-site inspections by professionals. Inspection results are fully communicated to buyers via photos, videos, and other formats to ensure products meet order requirements.

7.Shipping & Documentation Assistance

We assist in arranging container loading and collaborate on preparing or providing relevant documents, including Chinese export customs declaration materials, Israeli customs clearance documents, and bills of lading.

8.After-Sales Support

After delivery, should any quality or fulfillment issues arise, we actively facilitate communication between the buyer and supplier to promote reasonable solutions and protect the buyer’s legitimate rights and interests.

9.Customer Feedback

We value authentic buyer feedback and use it as a key basis for continuously improving service quality.